I found out today that a customer who as been negotiating with the office landlords to get fibre installed to his office finally got the go ahead. He confirmed with with ….. wait for it …… BT. BT confirm a date for the hole diggers to arrive on site. The customer made sure that the car park was kept clear so the hole diggers would have a clear run at the weekend. He waited patiently for them to arrive, but sadly they didn’t. Not sure if it was BT or Carrilion that let the side down this time. Either way BT is in the mix.
Update:- The ISP has told the customer that the BT contractors arrived on site on a particular day. The provider was insistant that the contractors arrived but no one was there. When the customer told them that they were a security company and that neither their office CCTV or 24 hours guards had any evidence of a visit from the BT contractors, they didn’t know what to say. The customer is still waiting.
